cold food/ manager's response.

[maestro8780]

O nmay 8 , I visited Waimalu Zippy's and ordered beef stew, drove to Kam swap meet (2 traffic lights away) to have dinner with my friend. To my disappointment the food was barely luke warm and had to be microwaved. When I visited there again on may 15 I expressed my concern to Gary the manager. He didn't seem very concerned, unapologetic and asked me to call the office. I didn't think Zippy's a successful resturant wound have such an incompetanat manager as he.
maestro. :rolleyes:

[jcrisologo]

O nmay 8 , I visited Waimalu Zippy's and ordered beef stew, drove to Kam swap meet (2 traffic lights away) to have dinner with my friend. To my disappointment the food was barely luke warm and had to be microwaved. When I visited there again on may 15 I expressed my concern to Gary the manager. He didn't seem very concerned, unapologetic and asked me to call the office. I didn't think Zippy's a successful resturant wound have such an incompetanat manager as he.
maestro. :rolleyes:

Good morning, maestro -

I apologize on behalf of Zippy's Waimalu on your experience. I have forwarded your comments to our Zippy's Waimalu location and am awaiting a response to your situation.

Thank you for your time -

Jay

[jcrisologo]

Good afternoon, maestro -

I was informed that our customer service department has received your complaint, and are directly responding to your message, as well as are following up with our Waimalu location.

Thank you for your time,

Jay