Here we go AGAIN! Went to Zippy's to get a container of chili. I specifically requested BEANLESS CHILI as I always do.
I was in a hurry so I didn't check my order (should I have to?). When I got home from the Mililani location - chili WITH BEANS!Without exaggerating, this happens to me about 1 out of every 3 orders. Most times I catch the mistake.
Considering that the chili is an ingredient/side to a lot of dishes, THAT'S A LOT OF UNWANTED BEANS!

Good afternoon, braisedshortribs -

We have contacted you via direct messaging for more specific information about your orders, and have addressed them with our Mililani location. On behalf of Zippy's Mililani, I apologize for the inconvenience you faced with your orders, and we intend to follow up with our employees of ensuring that all orders are correct before you receive them. I could only imagine your frustration, and hope that we can provide much better service for your satisfaction.

Thank you for your time,

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