Good day everyone!
My wife and I had dinner at the Kahala Zippy's sometime earlier this week, either on Monday or Tuesday. My wife had the special, a chicken plate with some kind of mushroom or creamy sauce, while I ordered a burrito with chili. The food and service was fine. Then we ordered a new item on the menu, the banana's foster dessert. But, the waiter said that they had run out of the sauce that comes with the banana foster dessert . We just laughed . We then ordered our favorite, the fried banana delight. I am not sure why but if an item had run out earlier, Zippy's should have discarded the bananas foster dessert from the menu. There was just a card to show the dessert. I hope one day soon, when we order something, the waiter or waitress doesn't tell us that we are all out of that particular item . We like coming to Zippy's. That is why we dine there so often but something has to be done about the inventory. I just thought that you should know about this episode. Thanks for hearing me out! Have a great day!

Dear DeadCatWalking,

Thank you for taking the time to write us. Taking care of our customers is of the utmost importance to us and your feedback is greatly appreciated. The Banana Foster was not available at the time because the recipe needed to be reviewed for inconsistent quality. We welcome you to try one on your next visit.

Mahalo,
Customer Service

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