Roast pork plate and hamburger dlx.

katnap07 · 01-26-2012, 06:34 PM

I ordered the Roast pork mini plate and the part of the meat tasted old.The hamburger deluxe that was also ordered was good until my daughter bit into gristle and little bone in the pattie. I like zippys but not if this happens again.

jcrisologo · 01-30-2012, 12:51 PM

Good afternoon, katnap07 -
Do you know when and which location this happened? We would like to forward your feedback to that location so that they could follow up on the quality.

Thank you for your time,

Jay

katnap07 · 01-30-2012, 04:34 PM

The location was at William Henry it happened on the 26th of january.

jcrisologo · 01-31-2012, 12:06 PM

Thank you - Your feedback was forwarded to our William Henry location.
---- auto-merged, double post ----
Dear Katnap07 -

Your feedback, was forwarded, and our William Henry location has provided the following response:

We are very sorry for the experience you had on this occasion. We will definitely look into these matters and resolve any issues that may arise. We will do our best to send out quality food and maintain the highest customer service standards. Thank you for bringing this to our attention and we value your feedback.

-William Henry Management

01-26-2012, 06:34 PM	#1
katnap07 Registered Member Join Date: Dec 2011 Posts: 6	Roast pork plate and hamburger dlx. I ordered the Roast pork mini plate and the part of the meat tasted old.The hamburger deluxe that was also ordered was good until my daughter bit into gristle and little bone in the pattie. I like zippys but not if this happens again.

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01-30-2012, 12:51 PM	#2
jcrisologo Administrator Join Date: Jul 2008 Posts: 148	Good afternoon, katnap07 - Do you know when and which location this happened? We would like to forward your feedback to that location so that they could follow up on the quality. Thank you for your time, Jay

01-30-2012, 04:34 PM	#3
katnap07 Registered Member Join Date: Dec 2011 Posts: 6	The location was at William Henry it happened on the 26th of january.

01-31-2012, 12:06 PM	#4
jcrisologo Administrator Join Date: Jul 2008 Posts: 148	Thank you - Your feedback was forwarded to our William Henry location. ---- auto-merged, double post ---- Dear Katnap07 - Your feedback, was forwarded, and our William Henry location has provided the following response: We are very sorry for the experience you had on this occasion. We will definitely look into these matters and resolve any issues that may arise. We will do our best to send out quality food and maintain the highest customer service standards. Thank you for bringing this to our attention and we value your feedback. -William Henry Management