Zippy's Benefit Chili

asianboy721 · 01-24-2009, 12:02 PM

Dear Zippy's,

I just recently bought a Zippy's Benefit Chili on Wednesday. Two days later, it went spoil. I called Zippy's today to inform them. Someone also bought on that day. I wanted to give them a heads up. Just in case, someone else runs into this problem. I was told by a Zippy's employee that the chili is made fresh daily. You need your receipt if you want to get another one. Unfortunately, I didn't have mine. I wouldn't think it would be spoil. Good Luck!

Brice

nfrancisco · 01-24-2009, 04:52 PM

Quote: Originally Posted by asianboy721

Dear Zippy's,

I just recently bought a Zippy's Benefit Chili on Wednesday. Two days later, it went spoil. I called Zippy's today to inform them. Someone also bought on that day. I wanted to give them a heads up. Just in case, someone else runs into this problem. I was told by a Zippy's employee that the chili is made fresh daily. You need your receipt if you want to get another one. Unfortunately, I didn't have mine. I wouldn't think it would be spoil. Good Luck!

Brice

Aloha Brice,

I'm truly sorry for your experience. You mentioned that you called store already, however, I would like to follow up with you further regarding this matter. Can you please tell me which store your purchased the chili from? Also, did you purchase the chili cold/frozen, or hot? Feel free to email me privately if you wish.

Mahalo,
Nathan

asianboy721 · 01-24-2009, 10:16 PM

Dear Nathan,

I recently purchased the Benefit Chili from Zippy's Kaimuki. It was bought cold. The Benefit Chili was put into a container that it usually comes in. The person who bought her's after me, had it in a pouch. I'm not sure if it matters.

Brice

1fastcook · 01-30-2009, 11:01 PM

Quote: Originally Posted by asianboy721

Dear Nathan,

I recently purchased the Benefit Chili from Zippy's Kaimuki. It was bought cold. The Benefit Chili was put into a container that it usually comes in. The person who bought her's after me, had it in a pouch. I'm not sure if it matters.

Brice

It doesn't matter if it is in a pouch or in a benefit container..........Check the date........FSI made it fresh, but you don't know how long it was refrigerator (reach-in)........It should be frozen.

Could be the process of making the chili at FSI?

asianboy721 · 02-01-2009, 12:11 PM

There was no date.

nfrancisco · 02-03-2009, 07:18 AM

Aloha Brice,

Our "original" chili is the only one that is available in the pouch; our no-bean chili and vegetarian chili comes in the usual plastic "benefit" containers. However, whether the chili you ordered came in a pouch or not, shouldn't compromise its freshness.

We usually remind our customers to refrigerate the chili as soon as possible if not consumed within a couple of hours.

We continually monitor the freshness of our chili, and we are fairly certain that this is an isolated incident.

asianboy721 · 02-03-2009, 10:21 PM

Dear Nathan,

It's not a problem at all. It happens. We all make mistakes. I'm not bother by it. I understand. When it comes freshness, it's your number one priority. I usually put it in the fridge as soon as I get home. I won't eat it until later on. I'm glad I let you folks know ahead of time. You're now aware of it. Just in case someone else brings it up.

Kimi · 01-08-2010, 10:19 PM

Does it spoil faster because there is mayonnaise in it?

jcrisologo · 01-11-2010, 01:41 PM

Quote: Originally Posted by Kimi

Does it spoil faster because there is mayonnaise in it?

Goood afternoon Kimi -

To clear up any misconceptions, Zippy's chili does not have mayonnaise as an ingredient.

As a reminder, when you pick up your benefit chili package hot, please refrigerate it after an hour if it has not been consumed.

Jay

01-24-2009, 12:02 PM	#1
asianboy721 Registered Member Join Date: Oct 2008 Posts: 8	Zippy's Benefit Chili Dear Zippy's, I just recently bought a Zippy's Benefit Chili on Wednesday. Two days later, it went spoil. I called Zippy's today to inform them. Someone also bought on that day. I wanted to give them a heads up. Just in case, someone else runs into this problem. I was told by a Zippy's employee that the chili is made fresh daily. You need your receipt if you want to get another one. Unfortunately, I didn't have mine. I wouldn't think it would be spoil. Good Luck! Brice

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

01-24-2009, 04:52 PM	#2
nfrancisco Forum Administrator Join Date: Jul 2008 Posts: 158	Quote: Originally Posted by asianboy721 Dear Zippy's, I just recently bought a Zippy's Benefit Chili on Wednesday. Two days later, it went spoil. I called Zippy's today to inform them. Someone also bought on that day. I wanted to give them a heads up. Just in case, someone else runs into this problem. I was told by a Zippy's employee that the chili is made fresh daily. You need your receipt if you want to get another one. Unfortunately, I didn't have mine. I wouldn't think it would be spoil. Good Luck! Brice Aloha Brice, I'm truly sorry for your experience. You mentioned that you called store already, however, I would like to follow up with you further regarding this matter. Can you please tell me which store your purchased the chili from? Also, did you purchase the chili cold/frozen, or hot? Feel free to email me privately if you wish. Mahalo, Nathan

01-24-2009, 10:16 PM	#3
asianboy721 Registered Member Join Date: Oct 2008 Posts: 8	Dear Nathan, I recently purchased the Benefit Chili from Zippy's Kaimuki. It was bought cold. The Benefit Chili was put into a container that it usually comes in. The person who bought her's after me, had it in a pouch. I'm not sure if it matters. Brice

01-30-2009, 11:01 PM	#4
1fastcook Registered Member Join Date: Jan 2009 Posts: 8	Quote: Originally Posted by asianboy721 Dear Nathan, I recently purchased the Benefit Chili from Zippy's Kaimuki. It was bought cold. The Benefit Chili was put into a container that it usually comes in. The person who bought her's after me, had it in a pouch. I'm not sure if it matters. Brice It doesn't matter if it is in a pouch or in a benefit container..........Check the date........FSI made it fresh, but you don't know how long it was refrigerator (reach-in)........It should be frozen. Could be the process of making the chili at FSI?

02-01-2009, 12:11 PM	#5
asianboy721 Registered Member Join Date: Oct 2008 Posts: 8	There was no date.

02-03-2009, 07:18 AM	#6
nfrancisco Forum Administrator Join Date: Jul 2008 Posts: 158	Aloha Brice, Our "original" chili is the only one that is available in the pouch; our no-bean chili and vegetarian chili comes in the usual plastic "benefit" containers. However, whether the chili you ordered came in a pouch or not, shouldn't compromise its freshness. We usually remind our customers to refrigerate the chili as soon as possible if not consumed within a couple of hours. We continually monitor the freshness of our chili, and we are fairly certain that this is an isolated incident.

02-03-2009, 10:21 PM	#7
asianboy721 Registered Member Join Date: Oct 2008 Posts: 8	Dear Nathan, It's not a problem at all. It happens. We all make mistakes. I'm not bother by it. I understand. When it comes freshness, it's your number one priority. I usually put it in the fridge as soon as I get home. I won't eat it until later on. I'm glad I let you folks know ahead of time. You're now aware of it. Just in case someone else brings it up.

01-08-2010, 10:19 PM	#8
Kimi Registered Member Join Date: Jan 2010 Posts: 5	Does it spoil faster because there is mayonnaise in it?

01-11-2010, 01:41 PM	#9
jcrisologo Administrator Join Date: Jul 2008 Posts: 139	Quote: Originally Posted by Kimi Does it spoil faster because there is mayonnaise in it? Goood afternoon Kimi - To clear up any misconceptions, Zippy's chili does not have mayonnaise as an ingredient. As a reminder, when you pick up your benefit chili package hot, please refrigerate it after an hour if it has not been consumed. Jay